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2009 Call Center Conference
2009 Call Center Conference
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2009 Call Center Conference Bundle
2009 Call Center Conference Bundle brief description...
Your Price:
274.95 / 274.95 / $274.95
Commodity to Quality - Building Wow
Managers track session I - Patrick Hughes - Commodity to Quality - Building Wow in your Contact Center Through an Effective Quality Assurance Solution.
Your Price:
29.95 / 29.95 / $29.95
Keynote - Jump-Starting Spectacular Perfomance
Opening Keynote Speaker - “IMPROVEMENT, INNOVATION & INGENUITY” - JUMP-STARTING SPECTACULAR PERFORMANCE presented by Joanne L. Smikle
Your Price:
29.95 / 29.95 / $29.95
How to Compete in Today's Lending Environment
General Session- Brett Christensen - How to Compete in Today's Lending Environment
Your Price:
29.95 / 29.95 / $29.95
Two Birds & One Loan Application: Making the Most of the Time You Have with Your Member
Lending track session III - Jen Franta - Two Birds & One Loan Application: Making the Most of the Time You Have with Your Member
Your Price:
29.95 / 29.95 / $29.95
Who's Doing What? An Overview of Effective Contract Center Organizational Structures
Managers track session II - Darryl Flores - Who's Doing What? An Overview of Efective Contract Center Organizational Structures
Your Price:
29.95 / 29.95 / $29.95
Indexed Balanced Scorecards Made Easy
Managers track session III - Denny Graham - Indexed Balanced Scorecards Made Easy
Your Price:
29.95 / 29.95 / $29.95
Successful Employee Incentive Programs
Executive track session I - Brett Christensen - Successful Employee Incentive Programs
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29.95 / 29.95 / $29.95
Evaluating Your Call Center's Sales and Service Culture Effectiveness
Executive track session II - Denny Graham - Evaluating Your Call Center's Sales and Service Culture Effectiveness
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29.95 / 29.95 / $29.95
Congratulations! You Just Took over the Contact Center… Now What?
Executive track session III - Jim Vitali - Congratulations! You Just Took over the Contact Center… Now What?
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29.95 / 29.95 / $29.95
Keynote - Moving Ideas Into Action
Opening Keynote-Patrick Adams - "Moving Ideas Into Action"
Your Price:
29.95 / 29.95 / $29.95
Keynote - Reaching Beyond Excellence
Keynote Speaker - Jim Mathis - "Reaching Beyond Excellence"
Your Price:
29.95 / 29.95 / $29.95
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