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Top > 2009 Call Center Conference > Evaluating Your Call Center's Sales and Service Culture Effectiveness |
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Evaluating Your Call Center's Sales and Service Culture Effectiveness
PRICE: 29.95 / 29.95 / $29.95
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Executive Track Session III
“EVALUATING YOUR CALL CENTER’S SALES AND SERVICE
CULTURE EFFECTIVENESS”
presented by Denny Graham
Join Denny Graham, a well known industry expert on sales and service as you complete an evaluation of your credit union’s sales and service efforts. When you leave this session you’ll have a good idea how you stack up against top performing credit unions and have ideas of where to apply some additional efforts.
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