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Top > 2009 Call Center Conference > Two Birds & One Loan Application: Making the Most of the Time You Have with Your Member
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Two Birds & One Loan Application: Making the Most of the Time You Have with Your Member


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Two Birds & One Loan Application: Making the Most of the Time You Have with Your Member Description
Lending Track Session II

“TWO BIRDS & ONE LOAN APPLICATION: MAKING THE MOST OF THE TIME YOU HAVE WITH YOUR MEMBER”

presented by Jen Franta, PSCU Financial Services, Inc.

A review of multi-channel lending opportunities through intelligent data digs, timely risk evaluations, workflow management tactics and a “Yes I Can” cultural attitude through your contact center, lending team and throughout your
credit union.

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